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📦 Shipping & Delivery

When will I receive my order?

Orders are usually delivered within 3–7 business days across India. Delivery time may vary depending on your location.

I haven't received my order. What should I do?

Please check your tracking details first. If your order is delayed beyond the expected delivery date, contact our support team with your Order ID.

How much are the shipping charges?

Shipping charges are calculated during checkout. Free shipping may be available on eligible orders.

Do you deliver across India?

Yes. We deliver to most locations across India. Delivery availability depends on the courier service in your area.

💳 Orders & Payment

What payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, and other secure online payment options.

Can I cancel my order?

Orders can be cancelled only before they are shipped. Once shipped, cancellation may not be possible.

Will I receive an order confirmation?

Yes. After placing your order, you will receive a confirmation email or SMS with your order details.

My payment failed, but the amount was deducted. What should I do?

If the amount was deducted but the order was not confirmed, please wait for the bank's processing time. If the issue continues, contact our support team.

Can I change my delivery address after placing an order?

Address changes are possible only before the order is shipped. Please contact us as soon as possible.

📚 Product Questions

What is this book about?

This book tells the story of the legendary Chola Empire through engaging storytelling and beautiful illustrations.

Is this available in Tamil or English?

Language availability is mentioned on each product page

Is this suitable for children?

Yes. The comic edition is suitable for children, teenagers, and adults who enjoy historical stories.

Is this a comic or a novel?

This is a beautifully illustrated comic adaptation unless otherwise mentioned on the product page.

Can I buy individual volumes?

Yes. Individual volumes and complete sets are available based on stock.

🔄 Returns & Refunds

I received a damaged book. What should I do?

Please contact us within 48 hours of delivery with photos of the damaged book. We will assist you with a replacement if eligible.

Do you accept returns?

Returns are accepted only for damaged, defective, or incorrect items as per our return policy.

How long does a refund take?

Approved refunds are usually processed within 5–7 business days.

Can I exchange my book?

Exchanges are available only if you receive a damaged or incorrect product.

 

How can I contact customer support?

You can contact us through Email, WhatsApp, or the Contact Us page for any order or product-related assistance.