Last updated: 21 December 2025

This Privacy Policy describes how nilacomics.com (the “Site”, “we”, “us” or “our”) collects, uses and shares your personal information when you visit or make a purchase from the Site, in line with typical ecommerce privacy practices.​

1. Who we are

If you have any questions about this Privacy Policy or about your data, you can contact us at the email address above, which is standard for online stores.​

2. Information we collect

We collect information to operate our Site, process orders and improve our services, similar to most ecommerce websites.​

2.1 Information you provide

  • Account information: name, email address, password, billing and shipping address, phone number.

  • Order and payment details: products purchased (including digital downloads and subscriptions), order history, billing details, and limited payment information.

  • Communications: messages you send through contact forms, email, product reviews, comments and other content you submit.

  • Marketing preferences: your choices about receiving newsletters, promotional emails and notifications.

These categories are typical for online stores that manage customer accounts and digital orders.​

2.2 Information collected automatically

When you visit the Site, certain information is collected automatically through standard web technologies.​

  • Device and usage data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed and time spent on pages.

  • Log data: technical data about how you interact with the Site, including errors and performance information.

This type of technical data is commonly collected by websites for security, performance and analytics purposes.​

2.3 Information from third parties

We may receive limited information about you from:​

  • Payment processors (such as [Razorpay, Stripe, PayPal, etc.]) to confirm and manage payments and prevent fraud.

  • Analytics or advertising tools (such as [Google Analytics / Meta tools, if used]) that provide aggregated usage statistics.

  • Social login providers (such as [Google, Facebook, Apple]) when you choose to sign in using these services.

These integrations are standard for ecommerce platforms that rely on third‑party services.​

3. How we use your information

We use your personal information for purposes commonly found in other ecommerce privacy policies.​

  • To operate and maintain the Site.

  • To create and manage your account.

  • To process and fulfil your orders, including order confirmation, digital delivery and customer invoicing.

  • To provide customer support and respond to your requests.

  • To personalize your experience, such as product recommendations and saved preferences.

  • To send marketing communications where you have opted in or where permitted by law.

  • To analyze usage and improve our products, content and services.

  • To comply with legal obligations, including tax and accounting requirements.

Processing data for these purposes is typical for online businesses that sell goods or digital content.​

4. Legal bases for processing (EU/EEA/UK customers)

If you are located in the EU/EEA or UK, we process your personal data under the following legal bases, as recognized under data protection regulations.​

  • Performance of a contract: to create your account, process purchases and deliver digital content.

  • Legitimate interests: to secure our Site, prevent fraud, improve our services and send certain non‑marketing communications.

  • Consent: for specific marketing activities and certain analytics or advertising features where required.

  • Legal obligations: to meet tax, accounting and other legal requirements.

These bases align with common guidance for online retailers under GDPR‑style laws.​

5. How we share your information

We do not sell your personal information, which is a frequent commitment made in ecommerce privacy policies. We may share your information with trusted service providers who help us run our business:​

  • Payment processors to securely process payments.

  • Hosting providers, content delivery and technical service providers that host the Site and deliver digital content.

  • Analytics and marketing partners that help us understand site usage and communicate with customers.

  • Email and communication tools used to send transactional and marketing messages.

  • Professional advisers and public authorities when necessary to protect our rights or to comply with the law.

These partners are only allowed to use your information to perform services on our behalf and must handle it appropriately.​

6. Data retention

We keep your personal information only for as long as needed for the purposes described here or as required by law.​

  • Account and order data: retained while your account is active and for a reasonable period afterward for record‑keeping and legal obligations.

  • Payment and billing information: retained for the legally required period for tax and accounting.

  • Marketing data: retained until you opt out or request deletion, after which it is removed or anonymized.

These retention practices are consistent with typical ecommerce data‑handling expectations.​

7. Your rights and choices

Depending on your location, you may have the following rights regarding your personal information, as recognized by modern privacy laws.​

  • Access: request a copy of the personal data we hold about you.

  • Correction: ask us to correct inaccurate or incomplete data.

  • Deletion: request deletion of your personal data, subject to legal obligations.

  • Restriction: ask us to restrict certain processing activities.

  • Objection: object to certain processing, including direct marketing.

  • Data portability: request a copy of your data in a structured, commonly used format where technically feasible.

  • Withdraw consent: where processing is based on consent, you can withdraw it at any time.

To exercise these rights, contact us at [your-support-email@nilacomics.com]; a brief identity verification may be required to protect your account.​

If you are in the EU/EEA or UK, you may also lodge a complaint with your local data protection authority.​

8. Marketing communications

If you subscribe or opt in to receive marketing from us, we may send you emails or messages about:​

  • New comics, episodes and digital releases.

  • Special offers, discounts and bundles.

  • Product updates and news about the Site.

You can unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us at our support email, which is standard practice for email marketing.​

9. Children’s privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can delete the information.​

10. Data security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse or alteration, similar to other reputable online services. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.​

11. International data transfers

Your information may be transferred to and processed in countries other than your own, including [India and any other relevant countries/regions]. Where required, appropriate safeguards are used to protect your data when it is transferred across borders, in line with common international data‑transfer practices.​

12. Third‑party links

The Site may contain links to third‑party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those websites, and you are encouraged to review their privacy policies before providing any personal information to them.​

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies or legal requirements, which is a standard clause in such documents. When we make changes, we will update the “Last updated” date at the top of this page and may provide additional notice where required.​

14. Contact us

If you have any questions, concerns or requests about this Privacy Policy or your personal information, you can contact:​

[Privacy Contact / Data Protection Contact]
Email: [your-support-email@nilacomics.com]
Address: [Your full postal address, Chennai, India]